Privacy Policy

Introduction

Welcome to SemanticFed ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and the SemanticFed data federation platform (collectively, the "Platform").

By using SemanticFed, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Platform.

Information We Collect

Account & Profile Information

• • Account Information: Name, work email address, and authentication credentials
• • Organization Information: Company name, team and workspace membership, and role
• • Billing Information: Billing contact and payment identifiers, processed by our payment providers (we do not store full card numbers)
• • Source Connection Settings: The configuration and scoped credentials you provide to connect your own data sources

Usage Information

• • Service Usage: Queries you run, models you define, and how you use the platform — used to operate, secure, and improve the service
• • Device & Log Data: Browser type, operating system, IP address, and request logs
• • Support Communications: Messages you send us and support interactions
• • Your source data: SemanticFed queries data in your connected source systems in place. We process query results to return answers to you and do not take custody of, or copy by default, the underlying data in those systems.

How We Use Your Information

• • Service Delivery: To operate the platform and resolve your queries across your connected sources
• • Billing: To process subscriptions and payments securely
• • Communication: To send service updates, security notices, and product announcements you opt into
• • Improvement: To understand how the platform is used and improve reliability and performance
• • Safety & Security: To secure accounts, prevent abuse, and ensure platform integrity
• • Analytics: To understand usage patterns and improve our services
• • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• • With Service Providers: Payment processors, cloud storage providers, analytics services
• • Within Your Organization: Information shared among members of your workspace as needed to collaborate on shared models and sources
• • For Legal Reasons: When required by law or to protect our rights and safety
• • Business Transfers: In case of merger, acquisition, or sale of assets
• • With Consent: When you explicitly agree to share your information

Data Security

We implement industry-standard security measures to protect your information:

• • End-to-end encryption for sensitive data
• • Secure SSL/TLS connections
• • Regular security audits and penetration testing
• • Payments handled by a PCI-DSS-compliant payment provider
• • Access controls and authentication mechanisms
• • Regular employee training on data protection

Your Rights and Choices

You have the following rights regarding your personal information:

• • Access: Request a copy of your personal data
• • Correction: Update or correct inaccurate information
• • Deletion: Request deletion of your account and associated data
• • Portability: Receive your data in a structured, machine-readable format
• • Opt-out: Unsubscribe from marketing communications
• • Consent Withdrawal: Withdraw consent for data processing where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• • Essential Cookies: Required for platform functionality
• • Analytics Cookies: Help us understand usage patterns
• • Preference Cookies: Remember your settings and preferences
• • Marketing Cookies: Deliver relevant advertisements

You can manage cookie preferences through your browser settings.

Children's Privacy

SemanticFed is a business product and is not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the Platform or via email. Your continued use of SemanticFed after changes indicates acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: